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ESTIMATES AND QUOTATIONS.

Estimates are free of charge.

Free fixed price quotations are also available and are valid for a 3 month period after which time prices may vary.

Both are available in paper or email form.

ORDERS.

Prior to the commencement of any work, Customers will receive a written order Form detailing any Fabrics and Trimmings to be used, any work to be completed and a time frame. Once checked and signed by the Customer and myself a deposit will be due {Please see payment section for details}.

FABRICS:

Please note: Any Fabrics that are particularly difficult to work with, E.g. very thick , very thin or complicated pattern matching may incur an additional charge and this should be discussed during the quotation process.

FABRIC DELIVERY:

Fabric delivery will usually incur a small surcharge which will be discussed at time of order. Charges are approximately £15.00 per order.

CUSTOMERS OWN FABRICS: Customers can provide their own Fabric choice if so desired and quanties needed can be discussed during the quotation process.

DELIVERY.

Delivery is free within the local area {5 miles radius of Brighton and hove, East Sussex}.

Charges for collection and delivery may be incurred outside the local Brighton and hove area and can be discussed during the quotation process.

Please note: It is the Customers responsibility to ensure all pieces of furniture including new bespoke orders will fit into the property they are being delivered to .This includes all Stairways, Doors, lifts, Hallways and Windows that may need to be passed through. Advise on suitability of furniture is available prior to order.

It is the Customers responsibility to arrange transportation and storage of any furniture that will not fit into a property unless an arrangement has been made prior to order and delivery.

It is not possible to store finished pieces of furniture passed the arranged delivery date unless a prior arrangement has been made between myself and the customer.Any pieces ready for delivery on the due date that are then left at the Workshop without prior consent will incur a storage charge of £20.00 per day.

All delivered pieces of furniture will come wrapped in a plastic furniture bag.

PAYMENT.

A deposit of a maximum of 50% will be required prior to the commencement of any work with exact figures being confirmed during the quotation process.

The full balance will be due on the day of delivery of finished commissions.

Payments accepted are: Cash, Cheque, Bank transfer. Credit card payments cannot be accepted at this time.

No funds will be exchanged until the customer has received, checked and signed a written order confirmation Form detailing work to be completed.

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